Ilkley Co-worker Club
Terms & Conditions
Last updated: 01/02/2026
These Terms & Conditions govern the use of Ilkley Co-worker Club. By booking, accessing, or using the space, you agree to be bound by them.
1. About Us
Ilkley Co-worker Club is operated by Data Dive Ltd, trading as Ilkley Co-worker Club.
Company number: 13900550
Registered address: 11 The Grove, Ilkley, LS29 9LW
Jurisdiction: England & Wales
Email: ilkley@coworker.club
Phone: 01943 712340
2. The Space
The coworking space is located at:
11 The Grove, Ilkley, LS29 9LW
It includes:
6 dedicated desks
3 hot desks
1 meeting room
1 phone booth
1 kitchenette
No access is permitted to any floors or areas above the co-working floor including the staircase.
3. Nature of the Agreement
Your membership grants you a licence to occupy, not a lease or tenancy.
This means:
You do not have exclusive possession of the premises (unless you hold a dedicated desk).
No landlord-tenant relationship is created.
We can relocate desks or reconfigure the space if needed.
4. Membership Types
4.1 Day Pass
One-off purchase on a first-come, first-served basis. Refunds available if cancelled at least 48 hours before the booking date
4.2 Monthly Dedicated Desk
Recurring billing
Auto-renews monthly
Dedicated desk allocation
Refunds available if cancelled at least 5 days before the start date
4.3 Quarterly Dedicated Desk
Recurring billing
Auto-renews quarterly
Dedicated desk allocation
Refunds available if cancelled at least 10 days before the start date
4.4 Virtual Office
Includes: Use of our address, collection of mail, mail forwarding at cost. Cancel any time. No restrictions on Companies House usage
5. Access & Security
Access is provided via a PIN or mobile app.
Access hours: Monday–Friday, 8:30am–6:00pm.
No weekend or 24/7 access.
You are responsible for keeping your access credentials secure.
Lost or compromised credentials will be replaced free of charge.
We operate CCTV in:
The staircase
The desk area
6. Booking & Payments
Bookings are managed via Cobot.
Payments are processed via Stripe.
VAT is charged at 20%.
All prices are quoted ex-VAT.
Billing occurs monthly or quarterly depending on your plan.
Failed payments or chargebacks incur a £5 fee, charged by Stripe.
Access is suspended automatically if payment fails, enabling others to use the space.
Prices may change with one month’s notice. Changes apply at the next billing cycle.
7. Meeting Room & Phone Booth
The meeting room is bookable.
Free for members.
Subject to fair and reasonable use.
The phone booth may be used for longer calls.
Quiet calls may be taken at desks.
The meeting room may be used for calls if not booked.
8. Conduct & House Rules
We’ve designed a calm, respectful workspace. By using the space you agree to:
Keep noise levels low
Use the phone booth or meeting room for longer calls
Leave desks clean at the end of the day
Keep food areas tidy
No fish in the microwave
No alcohol on the premises
No being drunk or under the influence of drugs
No smoking or vaping inside the building
No littering cigarette butts outside
Respect our neighbours and their right to a peaceful existence
9. Prohibited Behaviour
You must not:
Drink alcohol or take drugs on site
Put anyone in danger
Engage in violence or threats
Use hate speech
Engage in sexual harassment (verbal or physical)
Stalk or intimidate other members
View adult content
Create an unsafe or hostile environment
We reserve the right to terminate your membership immediately and without refund for serious misconduct.
10. Dogs Policy
Dogs are allowed subject to:
A successful initial visit
Insurance cover
Supervision at all times
If a dog bites, damages property, or disrupts other members the owner must remove the dog immediately and is fully liable for all costs and claims.
You agree to:
Indemnify us against any claims caused by your dog
Waive any claims against us arising from your dog
Accept that dogs are present at your own risk
We accept no liability for incidents involving dogs.
11. Lockers & Storage
Each member is allocated a locker.
Lockers are for small personal items (e.g. a rucksack).
Contents are not insured by us.
Lockers are provided as a convenience only.
We accept no liability for theft, loss, or damage
12. Mail & Packages
Letters may be received and placed in your locker or handed to you.
Parcels are not accepted.
We are not a mail forwarding service. We accept no liability for Loss, Delay, Misdelivery, Time-sensitive or legal documents
13. Wi-Fi & IT
Wi-Fi is provided on a fair-use basis. You must not:
Engage in illegal activity
Infringe copyright
Access harmful or abusive content
We:
Do not guarantee availability, speed, or security
Accept no liability for data loss or breaches
May monitor traffic for security
May suspend access for misuse
14. Damage
You are responsible for any damage you cause to:
Furniture
Equipment
The building
You agree to pay the full cost of repair or replacement.
15. Insurance & Liability
We carry public liability insurance.
You must hold your own insurance for:
Personal property
Business activity
Our liability is limited to the lower of £5,000 to a maxim of the total fees you paid in the previous 3 months
We are not liable for:
Loss of business
Data loss
Indirect or consequential loss
Nothing limits liability for death or personal injury caused by negligence.
16. Force Majeure
We are not liable for closures caused by: Fire, flood, power failure, lock failure, Government order, utility outage (including wifi)
No refunds are given, but discretionary credits may be offered.
17. Termination & Suspension
We may:
Terminate your membership with 10 days’ notice
Terminate immediately for misconduct
Suspend access for breach
You may:
Cancel monthly memberships with 5 days’ notice
Cancel quarterly memberships with 10 days’ notice
No refunds are given after cancellation and access to the building will be revoked via PIN/app.
18. Dispute Resolution
Disputes will be handled as follows:
Informal discussion
Mediation
Courts of England & Wales
19. Governing Law
These Terms are governed by the law of England & Wales.
Cobot is the web platform used by Ilkley Co-worker Club to provide this website.
See Cobot Terms
